We're here to help with any questions or issues you may have.
For support inquiries, questions about our services, or general assistance, please reach out to us:
Follow us on YouTube for tutorials, updates, and product demonstrations.
Visit @KugelSoftwareYou can cancel your subscription at any time:
Apple App Store: Settings → Your Name → Subscriptions → Select subscription → Cancel
Google Play Store: Google Play → Menu → Subscriptions → Select subscription → Cancel
Direct subscriptions: Email us at ksdcontactus@gmail.com
You'll retain access until the end of your billing period.
All payments are non-refundable unless required by law. For more details, see Section 7 of our Terms of Service.
Email us at ksdcontactus@gmail.com with a detailed description of the issue, including:
• Which service you're using (Tabrows, TerraYap, MUB, or MemoAmmo)
• Steps to reproduce the issue
• Any error messages you received
• Screenshots if applicable
Yes! For Tabrows and other enterprise services, we offer demos. Contact us at ksdcontactus@gmail.com with the subject "Demo Request" to schedule a session.
Our services integrate with major platforms including Twitch, YouTube, and support custom RTMP destinations. Specific platform support varies by service. Contact us for detailed compatibility information.
For overlay automation, live streaming integrations, and operator controls assistance.
Get Tabrows HelpFor conversational AI, real-time response, and integration questions.
Get TerraYap HelpFor knowledge management, idea capture, and workflow integration questions.
Get MemoAmmo HelpOur support team operates during standard business hours (Monday-Friday, 9 AM - 5 PM PT). While we strive to respond to all inquiries within 24-48 hours, response times may be longer during weekends and holidays.
For urgent issues affecting active production environments, please mark your email subject with "URGENT" and include details about the impact.